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Acceptance Mark
 LeadershipStrategyProcesses and ProjectsPeoplePhysical resourcesFinancial ResourcesInformation and KnowledgeSelf
National Occupational Standards relating to:
Understand the problem

Management and Leadership
E10   Take effective decisions
E17   Outsource business processes

Business Improvement Techniques
13   Applying problem solving techniques
37   Carrying out problem solving activities

Project Management
PM 37   Develop solutions to project problems
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