Chartered Institute of Personnel and Development

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Build teams

	Identify the purpose of the team Be clear with yourself and others what the team has to achieve and why a team rather than an individual approach is required.
	Identify team requirements Be clear about the mix of expertise, knowledge and skills required to achieve the team purpose.
	Select team members Choose people with the required expertise, knowledge and skills and different personalities so they can play complementary roles within the team.
	Establish ground rules Agree with team members the behaviours that are likely to help the achievement of the team purpose and those that are likely to hinder progress and should be avoided.
	Define team roles Help team members understand their unique contribution to the team purpose, the contributions expected of fellow team members and how these complement and support each other.
	Build team cohesion Provide opportunities for team members to get to know each others’ strengths and weaknesses and build mutual respect and trust.
	Encourage team working Encourage team members to share problems with each other and solve these creatively together.
	Create a culture of frankness Encourage open communication between team members, including providing feedback designed to enhance the performance of fellow team members and the team as a whole.
	Support the team Allow time and provide support for the team to develop through its stages of growth.
	Celebrate and commiserate together Celebrate team and individual successes together and commiserate together when things go wrong, before refocusing the team’s energy on achieving its purpose.

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